This International Standard specifies requirements for a quality management system where an organization. a)     needs to demonstrate its ability ...

This International Standard specifies requirements for a quality management system where an organization

a)     needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and

b)     aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

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To shall in accordance with the requirements of the International Quality Standard.

a)     determine the processes needed for the quality management system and their application throughout the organization ,

b)     determine the sequence and interaction of these processes,

c)      determine criteria and methods needed to ensure that both the operation and control of these processes are effective,

d)     ensure the availability of resources and information necessary to support the operation and monitoring of these processes, monitor, measure where applicable, and analyse these processes, and

e)     Implement actions necessary to achieve planned results and continual improvement of these processes